Immfly Partners with KLM to Launch Grand Café KLM

Immfly is proud to partner with KLM Royal Dutch Airlines, the Netherlands’ flagship carrier, in the launch of Grand Café KLM. This marks a major evolution in KLM’s onboard service strategy. Transitioning to a broader retail proposition represents a significant strategic shift aimed at enhancing customer choice and strengthening operational excellence.

Over the past year, Immfly has worked closely with KLM as the airline prepared to introduce onboard retail for the first time. Together, the teams conducted thorough proof‑of‑concept trials, onboard KLM flights, allowing the airline to test Immfly’s innovative retail technology, refine its product offering, and optimise crew workflows.